Help customers in the moment, know what was said, and put Kirin where your business lives—without treating trust and rollout as weekend projects.
Connect your Meta account and let Kirin act as your responder—timely, on-brand replies in Messenger and beyond while you stay in the loop.
Safety checks run on outbound messages so risky content is caught early. You keep a clear history of conversations when reviewers or stakeholders ask.
Point Kirin at your website, help center, or uploaded docs. Answers lean on your real content so customers hear your voice—not a generic chatbot guess.
The same experience you test in your office is ready for production-scale hosting—so growth does not mean rebuilding from scratch.
Add a widget to your site, plug into social channels, or connect your own app—customers get one consistent helper everywhere they find you.
Competitive analysis
An honest look at how Kirin stacks up against the most popular alternatives. Click any row to learn more.
features compared
flat per month — no surprises
channels supported
Uses your data for ads. No emergency controls.
"Facebook is free. Why would I pay for Kirin?" — The most common question. Scroll down for the full honest answer.
Kirin works on your website, mobile app, and any channel you deploy it to. Facebook's automation is locked to Messenger — customers who find you through Google or browse your site get no response at all.
Most chatbots only know what you last told them. Kirin searches the web independently, so when prices change or products update, the answers stay accurate without anyone manually updating the bot.
If the bot starts giving wrong answers, you need to stop it immediately. Kirin gives you a single button that halts all responses. Facebook has no such control — you'd need to manually disable automations one by one, which takes precious time.
Kirin's sandbox mode lets you stress-test every question privately. No customer ever sees a mistake. Facebook publishes changes immediately — there's no way to preview before it goes live to everyone.
When a customer complains about what the bot said, you need proof. Kirin saves every conversation. Facebook does not give businesses access to full chat logs — if something goes wrong, you cannot verify what the bot told them.
Kirin gives you 4 access levels so staff can use the bot without the ability to change settings. On Facebook, anyone with page access can modify the automated replies — a significant risk for growing teams.
Kirin is built from the ground up to converse properly in Filipino and English — not a rough machine translation. Facebook's auto-reply tools often produce awkward or unnatural Filipino text that customers notice.
Kirin is a drop-in widget for any website. Customers who find you through Google, visit your site, or come from other channels can all use it. Facebook Messenger only works for people who are already logged in to Facebook.
Facebook uses your customers' conversations to refine its ad targeting — that's how it makes money from your free account. With Kirin, conversations stay between you and your customer. They are never used for advertising, profiling, or shared with anyone.
Facebook closes the messaging window 24 hours after a customer's last message. After that, you cannot contact them — the opportunity is gone. With Kirin, there is no time limit — follow up whenever it makes sense.
Kirin charges $20 a month, no matter how busy it gets. Zendesk charges per staff member (costs grow fast). HubSpot uses a confusing credit system where your bill changes every month. Intercom charges extra every time the bot successfully resolves a chat.
Click through five real scenarios. See what happens with each platform.
A customer messages you at midnight asking about your prices.
If they messaged your Facebook page, the bot replies — but only there. Customers on your website see nothing.
Kirin replies instantly on your website and any other channel. No customer is left waiting, wherever they reach out.
Facebook is free because your customers' conversations are used to show them ads. That's how Facebook makes money from your page. Kirin charges $20 a month — and every conversation stays private, is saved for your records, and is never used for advertising.
Facebook only lets you message a customer within 24 hours of their last message. After that, the window closes permanently. With Kirin, there is no time limit — follow up with customers whenever you need to, without restrictions.
Many are — but not all. Customers who find you through Google, visit your website, or come from other channels cannot reach your Facebook bot. Kirin works on your own website so you never miss a customer, regardless of how they find you.
With Facebook, there's no way to quickly stop the bot or review what it has been saying. With Kirin, you can shut it down in seconds and go back and read every conversation it has ever had. You stay in control.
That's exactly how most Kirin businesses use it. Keep your Facebook page active for social media — and use Kirin on your website to catch every customer who finds you there. They work well side by side.
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One flat price. No contracts. Cancel anytime. Keep using Facebook — add Kirin on top.
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